TY  - BOOK
AU  - Kerber, Ronald L;Laseter, Timothy M.
TI  - Strategic product creation: deliver customer satisfaction from every level of your company: Deliver customer satisfaction from every level of your company
SN  - 9780070659193
U1  - 658.409 KERR 
PY  - 2007///
CY  - New Delhi
PB  - Tata McGraw Hill Publishing Company Ltd
KW  - None
ER  -