Kerber, Ronald L;Laseter, Timothy M. <br/><br/>
Strategic product creation: deliver customer satisfaction from every level of your company.  Deliver customer satisfaction from every level of your company. 

 - 1 
 - New Delhi  Tata McGraw Hill Publishing Company Ltd  2007 
 - xviii,318 
<br/><br/><label>ISBN: </label>9780070659193 
<br/><br/><label>Subjects--Topical Terms: </label><br/>None
<br/><br/><label>Dewey Class. No.: </label>658.409 KERR