TY  - BOOK
AU  - Saxena, K B C.
AU  - Bharadwaj, Sangeeta Shah.
TI  - Business process outsourcing : : for strategic advantage 
SN  - 8174465324
U1  - 658.4062  1
PY  - 2007///
CY  - New Delhi
PB  - Excel Books
KW  - Business process management
KW  - Relationship management
ER  -