00369nam a2200133Ia 4500008004100000020001500041041000800056082001800064100002300082245007900105260003300184300001000217650000800227210716s2005    xx            000 0 und d  a8174464190  aeng  a658.4013 NIGS  aNigam, Shailendra.  aTotal quality management: an integrated approach.bAn integrated approach.  aNew DelhibExcel Booksc2005  ax,405  aTQM