TY  - BOOK
AU  - Robinette, Scott;Brand, Claire.
TI  - Emotion marketing: the hallmark way of winning customers for life: Hallmark way of winning customers for life
SN  - 0070596190
U1  - 658.80019 ROBS 
PY  - 2004///
CY  - New Delhi
PB  - Tata McGraw Hill Publishing Company Ltd
KW  - Marketing
ER  -