McKenzie, Ray. <br/><br/>
Relationship-based enterprise: powering business sucess through customer relationship management.  Powering business sucess through customer relationship management. 

 - 1 
 - New York  Mc Graw Hill  2001 
 - xiv,368 
<br/><br/><label>ISBN: </label>0070860815 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales & Distribution Management
<br/><br/><label>Dewey Class. No.: </label>658.812 MCKR