Artz, Nancy. <br/><br/>
301great customer service ideas 

 - 1 
 - Boston  Goldhirsh Group Inc  1997 
 - 352 
<br/><br/><label>ISBN: </label>1880394332 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Services Marketing
<br/><br/><label>Dewey Class. No.: </label>658.804 ARTN