TY - BOOK AU - Hersey, Paul. AU - Blanchard, Kenneth H. AU - Johnson, Dewey E. TI - Management of organizational behavior: : leading human resources SN - 8178085720 U1 - 658.4 8 PY - 2003/// CY - New Delhi PB - Prentice Hall of India PVt Ltd KW - Diagnosing the environment KW - Effective communication ER -