TY  - BOOK
AU  - Fernandez, Ignatius.
TI  - Relationship management : : master's way 
SN  - 8187853506
U1  - 658.312  1
PY  - 2003///
CY  - Mumbai
PB  - English Edition Publishers and Distributors (India) Pvt Lit
KW  - The appraisal
KW  - Never give up
KW  - The need to change
ER  -