Harris, Elaine K. <br/><br/>
Customer service: a practical approach.  Practical approach. 

 - 2 
 - New Jersey  Prentice Hall  2000 
 - xii,148 
<br/><br/><label>ISBN: </label>0130826650 
<br/><br/><label>Subjects--Topical Terms: </label><br/>None
<br/><br/><label>Dewey Class. No.: </label>658.812 HARE