00369nam a2200145Ia 4500008004100000020001500041041000800056082001800064100003800082245003000120250000600150260005100156300000800207650000800215210716s2005    xx            000 0 und d  a8122415741  aeng  a658.4013 NAAR  aNaagarazan, R S; Arivalagar, A A.  aTotal quality management.  a1  aNew DelhibNew Age International Pvt Ltdc2005  a175  aTQM