TY  - BOOK
AU  - Gopal, V V.
AU  - Gopal, V V.
TI  - CRM in insurance : : Introduction 
SN  - 817881532X
U1  - 368  1
PY  - 2005///
CY  - Hyderabad
PB  - ICFAI University Press
KW  - Insurance(368)
KW  - Insurers need to try harder with existing
KW  - CRM at wesleyan
KW  - Business intelligence and insurance
ER  -