TY  - BOOK
AU  - Iyer, Gopalkrishnan R;Bejou, David.
AU  - Bejou, David.;Iyer, Gopalkrishnan R
TI  - Customer relationship management in electronic markets
SN  - 8179924459
U1  - 658.812 IYEG 
PY  - 2005///
CY  - Bangalore
PB  - Jaico Publishing House
KW  - Sales & Distribution Management
ER  -