TY - BOOK AU - Bonis, J Nicholas De;Balinski, Eric;Allen, Phil. TI - Value-based marketing for bottom-line success: 5 steps to creating customer value: 5 steps to creating customer value SN - 0070598371 U1 - 658.8 BONJ PY - 2003/// CY - New Delhi PB - Tata Mc Graw Hill Publishing Company KW - Marketing ER -