Bonis, J Nicholas De;Balinski, Eric;Allen, Phil. Value-based marketing for bottom-line success: 5 steps to creating customer value. 5 steps to creating customer value. - 1 - New Delhi Tata Mc Graw Hill Publishing Company 2003 - xix,245 ISBN: 0070598371 Subjects--Topical Terms: Marketing Dewey Class. No.: 658.8 BONJ