Gage, Susan M. <br/><br/>
Agile manager's guide to extraordinary customer service. 

 - 1 
 - New Delhi  Gemini Books  2005 
 - 95 
<br/><br/><label>ISBN: </label>817439043X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Management
<br/><br/><label>Dewey Class. No.: </label>658.812 GAGS