TY - BOOK AU - Bovee, Courtland L. AU - Thill, John V. AU - Schatzman, Barbara E. TI - Business communication today SN - 8178087790 U1 - 651.7 7 PY - 2005/// CY - New Delhi PB - Pearson Education KW - Applying the three- step writing process KW - Finding and communicating information KW - Designing and delivering oral presentation ER -