00349nam a2200145Ia 4500008004100000020001500041041000800056082001600064100002400080245003400104250000600138260003300144300001200177650001400189210716s2003    xx            000 0 und d  a0072471549  aeng  a658.85 FUTC  aFutrell, Charles M.  aABCs of relationship selling.  a7  aNew YorkbMc Graw Hillc2003  axix,470  aMarketing