TY  - BOOK
AU  - Vavra, Terry G.
TI  - Aftermarketing: how to keep customers for life through relationship marketing: How to keep customers for life through relationship marketing
SN  - 1556236050
U1  - 658.812 VAVT 
PY  - 1992///
CY  - New York
PB  - Irwin
KW  - Marketing
ER  -