00358nam a2200145Ia 4500008004100000020001500041041000800056082001700064100001700081245003100098250000600129260004000135300001200175650002500187210716s1993    xx            000 0 und d  a8173712166  aeng  a658.812 LINI  aLinton, Ian.  aBuilding customer loyalty.  a1  aHyderabadbUniversities Pressc1993  axvi,208  aMarketing Management