TY  - BOOK
AU  - Suganthi, L; Samuel, Anand A.
TI  - Total quality management
SN  - 8120326555
U1  - 658.4013 SUGL 
PY  - 2004///
CY  - New Delhi
PB  - Prentice Hall of India PVt Ltd.
KW  - TQM
ER  -