00657nam a2200169Ia 4500008004100000020001800041041000800059082001700067100004600084245012100130250000600251260006100257300001700318650001500335999001900350952011800369210716s2006    xx            000 0 und d  a9780070615663  aeng  a658.804 FITJ  aFitzsimmons, James A;Fitzsimmons, Mona J.  aService management: operations strategy and information technology.bOperations strategy and information technology.  a5  aNew DelhibTata McGraw Hill Publishing Company Ltdc2006  axiv,605/2012  aMANAGEMENT  c198797d198797  001040708MBAaAIMITbAIMITd2021-07-16l0o658.804 FITJpMBA01362r2026-05-23 00:00:00v450.00w2021-07-16yBK