TY  - BOOK
AU  - Arnold, William W;Plas, Jeanne M.
TI  - Human touch: today's most unusual program for productivity and profit
SN  - 0471572918
U1  - 658.314 ARMW 
PY  - 1993///
CY  - New York
PB  - John Wiley and Sons
KW  - Human Resource Development
ER  -