TY - BOOK AU - Bajaj, Chetan. AU - Tuli, Rajnish. AU - Srivastava, Nidhi V. TI - Retail management SN - 9780195669862 U1 - 658.87 1 PY - 2005/// CY - New Delhi PB - Oxford University Press KW - Retail market segmentation KW - Relationship marketing in retailling ER -