00365nam a2200145Ia 4500008004100000020001500041041000800056082001600064100004700080245002400127250000600151260003100157300000800188650002300196210716s2004    xx            000 0 und d  a8177225146  aeng  a658.83 PARA  aParasuraman, A; Grewal, Dhruv; Krishnan R.  aMarketing research.  a1  aNew DelhibBiztantrac2004  a683  aMarketing Research