00551nam a2200145Ia 4500008004100000020001500041041000800056082001600064100002100080245022100101250000600322260005300328300001000381650001400391210716s2001 xx 000 0 und d a0814405991 aeng a658.85 SNYD aSnyder, David P. aHow to mind read your customers: using insights from psychology to increase sales and develop better business relationships.bUsing insights from psychology to increase sales and develop better business relationships a1 aNew YorkbAmerican Management Associationc2001 ax,212 aMarketing