00554nam a2200181Ia 4500003000400000005001700004008004100021020001800062040002200080041000800102082001900110100002900129245010200158250001200260260006700272300001900339650001400358OSt20260106133157.0210716s2019 xx 000 0 und d a9789352138746 cAIMIT LIBRARYCLAS aeng a005.767 bCLAS aClatworthy, Simon David. aExperience centric organization: bHow to win through customer experience /cBy Simon Clatworthy. a1st ed. aMumbai :bShroff Publishers and Distributors Pvt Ltd ,c2019. axv,249 p.;bPB aAnalytics