00565nam a2200145Ia 4500008004100000020001800041041000800059082001300067100007200080245015700152250000600309260006500315300000800380650003100388210716s2018    xx            000 0 und d  a9789352137565  aeng  a729 STIM  aStickdorn, Marc; Lawrence, Adam; Hormess, Markus; Schneider, Jakob.  aThis is service design methods: expanded service design thinking methods for real projects.bExpanded service design thinking methods for real projects.  a1  aNew DelhibShroff  Publishers and Distributors Pvt Ltdc2018  a233  aDesign and decoration(729)