00929nam a2200241Ia 4500003000400000005001700004008004100021020001800062040001800080041000800098082002300106100002900129245007600158250001200234260006900246300002900315650004700344650003100391650003800422942003000460999001900490952017800509OSt20260327115440.0210716s2017    xx            000 0 und d  a9789352136445  cAIMIT LIBRARY  aeng  a658.4063 21bSHIG  aShirke, Gajanan.9259576  aExceptional service in hospitality six sigma way /cBy Gajanan  Shirke.  a1st ed.  aMumbai :bShroff  Publications and Distributers Pvt Ltd ,c2017.  axvii,268 p.;bPBc23 cm.  aWorld of six sigma and hospitality9259577  aService gap module9259578  aManaging moments of truth9259579  2ddccBKe1k658.4063 SHIG  c196871d196871  00102ddc40708MCAaAIMITbAIMITcKIMeShroff Publishersg575.00iBill no:1454; Bill dt:2019-02-11l0o658.4063 SHIGpMCA16386r2025-07-21 00:00:00v431.25w2021-07-16yBK