TY  - BOOK
AU  - Gerson, Sharon J.
AU  - Gerson, Steven M.
TI  - Technical writing: : process and product 
SN  - 9788131709283
U1  - 651.7  
PY  - 2013///
CY  - New Delhi
PB  - Pearson Education
KW  - Visual appeal
KW  - Technical applications
KW  - Electronic communication
KW  - Correspondence
ER  -