TY  - BOOK
AU  - Taylor, Shirley.
AU  - Gartside, L.
TI  - Model business letters e- mails: other business documents 
SN  - 9788131705704
U1  - 651.75  
PY  - 2014///
CY  - New Delhi
PB  - Pearson Education
KW  - Routine business documents
KW  - Classified business letters
KW  - Typical business transaction
ER  -