TY  - BOOK
AU  - Gray, Jim.
TI  - How leaders speak : : essential rules for engaging and inspiring others 
SN  - 9788129120168
U1  - 374.22  1
PY  - 2012///
CY  - New Delhi
PB  - Rupa Co
KW  - The second key- certainty
KW  - Third key- passion
KW  - Fourth Key- engagement
ER  -