00591nam a2200205Ia 4500003000400000005001700004008004100021020001800062040001800080041000800098082002100106100001500127245009200142250001200234260003400246300002500280650003000305650002300335650002700358OSt20260226112453.0210716s2012    xx            000 0 und d  a9788129120168  cAIMIT LIBRARY  aeng  a374.22 21bGRAJ  aGray, Jim.  aHow leaders speak : bessential rules for engaging and inspiring others /cBy Jim Gray.  a1st ed.  aNew Delhi :bRupa Co ,c2012.  a228p. ;bPBc20.2 cm  aThe second key- certainty  aThird key- passion  aFourth Key- engagement