Gray, Jim. <br/><br/>
How leaders speak :   essential rules for engaging and inspiring others / 
By Jim Gray. 
 - 1st ed. 
 - New Delhi :  Rupa Co ,  2012. 
 - 228p. ;  PB  20.2 cm 
<br/><br/><label>ISBN: </label>9788129120168 
<br/><br/><label>Subjects--Topical Terms: </label><br/>The second key- certainty<br/>Third key- passion<br/>Fourth Key- engagement
<br/><br/><label>Dewey Class. No.: </label>374.22   / GRAJ