Ching, Wai Ki. <br/><br/>
Markov chains:   models, alogrithms and applications / 
By Wai Ki Ching and Michael K Ng. 
 - 1st ed. 
 - New Delhi :  Springer ,  2008. 
 - xiv, 205p. ;  23 cm. 
<br/><br/><label>ISBN: </label>9780387293356 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Queueing systems and the web<br/>Markov decision process for customer lifetime value
<br/><br/><label>Dewey Class. No.: </label>519.233   / CHIW