Nath, Dhruv. <br/><br/>
Nuts and bolts of crm: customer relationship management.  Customer relationship management. 

 - 1 
 - New Delhi  Tata McGraw Hill Publishing Company Ltd  2007 
 - xxii,208 
<br/><br/><label>ISBN: </label>70499640 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.812 NATD