Kumar, V; Reinartz, Werner J. <br/><br/>
Customer relationship management: a databased approach.  A databased approach. 

 - 1 
 - New Delhi  Wiley India  2008 
 - xxiv,323 
<br/><br/><label>ISBN: </label>9788126509133 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management(658)
<br/><br/><label>Dewey Class. No.: </label>658 KUMV