TY - BOOK AU - Berry, Michael J A. AU - Linoff, Gordon. TI - Mastering data mining: art and science of customer relationship management SN - 9788126518258 U1 - 005.762 1 PY - 2008/// CY - New Delhi PB - Wiley India Pvt Ltd KW - Why master the art KW - Building effective predictive models KW - Who needs bag balm and pants stretchers ER -