00386nam a2200145Ia 4500008004100000020001800041041000800059082001800067100001700085245007000102250000600172260003900178300001400217650000900231210716s2009    xx            000 0 und d  a9788131723098  aeng  a005.3642 ERLT  aErl, Thomas.  aSOA: principles of service design.bPrinciples of service design.  a1  aNew DelhibPearson Educationc2009  axxxii,573  aNone