00864nam a2200253Ia 4500003000400000005001700004008004100021020001500062040001800077041000800095082002000103100003300123245010300156250001200259260004400271300002400315650002400339650003300363700003900396700003300435942001200468999001900480952011100499OSt20260129165539.0210716s2001 xx 000 0 und d a8178082705 cAIMIT LIBRARY aeng a658.4013 bBESD aBesterfield, Dale H.9253215 aTotal quality management /cBy Dale H Besterfield ; Carol Besterfield Michna ; Glen H Besterfield. a2nd ed. aNew Delhi :bPearson Education ,c2001. ax,533p. ;bPBc24cm aLeadership.9253216 aEmployee involvement9253217 aMichna, Carol Besterfield.9253218 aBesterfield, Glen H.9253219 2ddccBK c184767d184767 001040708MCAaAIMITbAIMITd2021-07-16l0o658.4013 BESDpMCA04275r2025-07-21 00:00:00w2021-07-16yBK