TY  - BOOK
AU  - Hay, Iain;Bochner, Dianne.
TI  - Making the grade: a guide to successful communication and study: Guide to successful communication and study
SN  - 9780195517590
U1  - 651.7 HAYI 
PY  - 2008///
CY  - New Delhi
PB  - Oxford University Press
KW  - Business Communication
ER  -