00465nam a2200145Ia 4500008004100000020001800041041000800059082001500067100003100082245011500113250000600228260004500234300001300279650002700292210716s2008    xx            000 0 und d  a9780195517590  aeng  a651.7 HAYI  aHay, Iain;Bochner, Dianne.  aMaking the grade: a guide to successful communication and study.bGuide to successful communication and study.  a3  aNew DelhibOxford University Pressc2008  axxii,346  aBusiness Communication