00439nam a2200145Ia 4500008004100000020001800041041000800059082001500067100003700082245009400119250000600213260003300219300001500252650002600267210716s2006    xx            000 0 und d  a9780324237047  aeng  a658.5 COLD  aCollier, David A;Evans, James R.  aOperations management: goods services and value chains.bGoods services and value chains.  a1  aUSAbCourse Technologyc2006  axxviii,830  aOperations Management