TY  - BOOK
AU  - O'rourke, James S.
AU  - Gupta, Jaba Mukherjee.
TI  - Management communication: case analysis approach 
SN  - 9788131731628
U1  - 651.7 4
PY  - 2011///
CY  - New Delhi
PB  - Pearson
KW  - Business Communication
KW  - Communication Ethics
KW  - Listening and Feedback
KW  - Nonverbal Communication
ER  -