TY  - BOOK
AU  - Holly Weeks
TI  - Failure to communicate: : how conversations go wrong and what you can do to right them
SN  - 978-1-4221-3749-9
U1  - 650.13  
PY  - 2010///
CY  - Boston
PB  - Harvard Business Review Press
KW  - Management & Auxiliary Services 650
ER  -