TY - BOOK AU - HEYMANN (Jody);BARRERA (Magda) TI - Profit at the bottom of the ladder: creating value by investing in your workforce SN - 978-1-4221-2311-9 U1 - 658.3 23 PY - 2010/// CY - Boston PB - Harvard Business Review Press KW - Management & Auxiliary Services 650 KW - Personnel Management ER -