00462nam a2200169Ia 4500003000400000005001700004008004100021020001800062040000700080041000800087082002400095100001300119245008600132260004300218300001800261365001300279OSt20230427103207.0210423s2008 xx 000 0 und d a9788122422894 cAL aeng a658.4013 223bLALH aLAL (H). aOrganizational excellence through total quality management: a practical approach. aNew DelhibNew Age Internationalc2008 axviii,465bPB b250cINR