00406nam a2200133Ia 4500008004100000020001800041041000800059082001600067100002500083245008800108260004700196300001600243365001300259210423s2012    xx            000 0 und d  a9788131770580  aeng  a302.23 BLAO  aBLANCHARD (Olivier).  aSocial media roi: managing and measuring social media efforts in your organization.  aNew DelhibPearson Education Pvt Ltdc2012  axvi,292bPB  b399cINR