00458nam a2200181Ia 4500003000400000005001700004008004100021020001800062040000700080041000800087082001500095100003500110245005200145250000600197260004500203300001500248365001300263OSt20230405112002.0210423s2010    xx            000 0 und d  a9788131725979  cAL  aeng  a380.1 LOVC  aLOVELOCK (Christopher);others.  aServices marketing: people technology strategy.  a6  aChennaibPearson Education Pvt Ltdc2010  axx,637bPB  b510cINR