00434nam a2200169Ia 4500003000400000005001700004008004100021040000700062041000800069082002400077100003600101245005700137250000600194260003800200300001300238365001300251OSt20230325091745.0210423s2001    xx            000 0 und d  cAL  aeng  a658.4013 223bEVAJ  aEVANS (James R);DEAN (James W).  aTotal quality: management organization and strategy.  a2  aNew DelhibThomson Learningc2001  avii,376.  b275cINR